Goodwill Courses

Career Certificate

Goodwill® Career Coach and Navigator

478 ratings at Coursera

Prepare for entry-level career coaching work: client intake, assessments, skill analysis, career development theories, coaching agreements, career service plans, and professional ethical standards.

• Coursera
• 8 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 4 courses

Foundations of Career Navigating and Coaching

369 ratings at Coursera

Learn the foundations of career coaching and navigating: career development theories and models, coaching agreements and service plans, client relationship building, ethical standards, and human-centered approaches.

• Coursera
• 4 weeks, 4 hours a week
• Self-Paced
• Paid Course

Client Intake, Assessments, Skill Analysis and Planning

87 ratings at Coursera

Learn to recruit and onboard career coaching clients: run outreach, manage the intake process, assess skills and gaps, and build action plans that overcome employment barriers.

• Coursera
• 4 weeks, 5 hours a week
• Self-Paced
• Paid Course

Supporting Clients

63 ratings at Coursera

Learn to guide clients through career navigation, online job search tools, resume and cover letter feedback, interview preparation, personal branding, and a successful first day at work.

• Coursera
• 4 weeks, 4 hours a week
• Self-Paced
• Paid Course

Career Support Community and Resources

55 ratings at Coursera

Build virtual coaching and career fair skills, track technology trends shaping careers, engage community partners and funding sources, and complete a capstone for career navigator work.

• Coursera
• 4 weeks, 4 hours a week
• Self-Paced
• Paid Course

Career Certificate

Goodwill® Digital Navigator Certificate

48 ratings at Coursera

Learn to guide others across the digital divide: build digital resilience, apply customer service and navigation skills, and weave community assets into intentional programming.

• Coursera
• 4 weeks, 4 hours a week
• Self-Paced
• Paid Course
• 3 courses

The Digital Divide

31 ratings at Coursera

Learn to apply digital inclusion principles — digital equity, digital redlining, digital literacy — assess local broadband needs with real data, and work as a digital navigator.

• Coursera
• 3 weeks, 2 hours a week
• Self-Paced
• Paid Course

Building Your Community Resources

20 ratings at Coursera

Assess community digital skills needs, evaluate digital literacy competencies for stakeholders, and build a plan connecting people to tools and resources for workforce readiness.

• Coursera
• 4 weeks, 3 hours a week
• Self-Paced
• Paid Course

The New Digital Workplace

18 ratings at Coursera

Learn to guide others across the digital divide: assess digital navigation service needs, identify 21st-century workplace tech skills, define your role, and navigate ethical dilemmas.

• Coursera
• 3 weeks, 2 hours a week
• Self-Paced
• Paid Course