Overview
Syllabus
00:00 – Introduction
00:37 – Why voice infra is complex: OSS/BSS layers
01:10 – Reason #1: Engineers retiring → talent gap
02:05 – Learning curve: expertise retention & onboarding
03:00 – Reason #2: Voice now secondary to data—still critical fax, modem, 911
05:00 – Regulation challenges: 911 and FCC reporting
06:15 – Reason #3: Vendor sprawl—billing, SBC, fraud, UCaaS, monitoring
08:00 – Vendor models: all-in-one vs best-of-breed patchwork
09:15 – TelcoBridges’ managed-service approach: flexible installs, monitoring, upgrades, peace of mind
11:00 – 24/7 global backup, troubleshooting, and real-world examples
12:00 – Closing thoughts & how to lean on TelcoBridges for support
Taught by
TelcoBridges