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In this 25-minute conference talk from Conf42 SRE 2025, Paige Cruz draws unexpected parallels between reality TV shows and effective postmortem meetings in site reliability engineering. Discover how the drama of Real Housewives can inform better incident analysis through seven key lessons: bringing receipts (documentation), balancing facts with feelings, mastering facilitation techniques, preparing with pre-meetings, knowing when to let issues go, implementing effective time boxing, and creating a blameless culture. The presentation methodically explores how multiple perspectives enhance incident understanding, with practical strategies for conducting more productive postmortems that extract valuable insights while maintaining team cohesion.
