Wait, Do I Know This Person? - Understanding Misdirected Email
Association for Computing Machinery (ACM) via YouTube
PowerBI Data Analyst - Create visualizations and dashboards from scratch
Live Online Classes in Design, Coding & AI — Small Classes, Free Retakes
Overview
Build a Learning Habit
Download Class Central's free printable study calendar
Download for Free
Explore a 20-minute conference talk from the ACM CHI Conference on Human Factors in Computing Systems that delves into the phenomenon of misdirected emails. Investigate the characteristics, causes, and management strategies of legitimate emails sent to unintended recipients. Learn about the intersection of social signifiers and machine-based addressing in email systems, and how this contributes to misdirected messages. Examine the lack of systematic mechanisms for handling such emails and the resulting individual responsibility placed on recipients. Gain insights into the potential consequences of misdirected emails and the decision-making process recipients face when choosing whether to take action.
Syllabus
Intro
Review
Low Effort
Summary
Discussion
Taught by
ACM SIGCHI