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Configuring and Using the Camunda Hugging Face Connector for Customer Sentiment Analysis

Camunda via YouTube

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Overview

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This tutorial demonstrates integrating Hugging Face sentiment analysis into a BPMN workflow with the Camunda connector. It covers selecting a model, configuring the workflow to route decisions by confidence, and deploying it.

Syllabus

00:05 - Welcome + Introduction The video referenced at can be viewed here: https://bit.ly/4cJrJ0n
- The BPMN process with human decision-making
- How to integrate machine learning into a BPMN-based process
- How to create a Hugging Face account and a new access token
- How to identify which Hugging Face natural language processing model is right and preview the inputs and outputs
- How to add the Camunda Hugging Face Connector to a process model in Camunda Modeler
- How to update the workflow based on confidence levels in the sentiment analysis
- How to deploy the workflow in Camunda Modeler and Operate
- Conclusion

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Camunda

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