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Explore how open source technology can revolutionize the travel retail industry in this 38-minute conference talk from the Linux Foundation's Open Source Summit. Discover why the travel industry's current infrastructure, built on 1970s-era interconnectivity systems, desperately needs modernization despite decades of computerization and online exposure. Learn how legacy components and their inherent limitations continue to constrain workflows and policies, keeping the industry locked in stateful, transactional processing models that are incompatible with today's stateless, cloud-based digital environment. Understand why traditional bespoke, siloed reservation systems, distributors, and channels make necessary overhauls financially unattainable for individual companies. Examine the compelling case for open source as the solution, enabling the travel community to make collective investments in foundational capabilities including offer and order management, security, identity management, event management, and rules processing. See how these noncompetitive functions can serve as building blocks for innovative traveler solutions, including comprehensive end-to-end trip solutions and AI-powered management applications that could transform how people shop for and book stays, activities, and trips.
