The Top AI Insights From the Past Year - Your IT Symposium and Xpo Primer

Explore the most significant AI insights from the past year in this 26-minute ThinkCast episode featuring Gartner experts Mary Mesaglio, Hung LeHong, Gene Alvarez, and Daryl Plummer as they prepare listeners for Gartner IT Symposium/Xpo 2025. Discover why there are two distinct AI races and determine which one your organization is actually competing in, while learning to identify "deep productivity zones" where GenAI can deliver genuine success rather than superficial time savings. Understand the concept of neophilia and how to leverage change champions to accelerate AI adoption within your organization, then master the transition from proof of concept to proof of value to manage GenAI costs effectively. Delve into agentic AI and its potential to transform automation beyond traditional RPA while exploring workforce upskilling opportunities, and prepare for upcoming disruptions through the emergence of guardian agents that will revolutionize security and oversight. Gain practical guidance on setting your AI implementation pace, managing associated costs, and identifying the key disruptions that will shape IT strategy in 2026 and beyond, with specific focus on navigating productivity leakage, finding organizational change champions, and understanding how guardian agents will transform business operations.