The Golden Path to AI Value

Explore the strategic pathway to maximizing AI value in this opening keynote from Gartner IT Symposium/Xpo featuring experts Daryl Plummer and Alicia Mullery. Discover how CIOs, AI leaders, and IT professionals can become effective agents of change by understanding the critical gap between AI capabilities and human readiness for implementation. Learn about the essential considerations for AI accuracy, the role of AI agents, and the hidden costs that organizations must account for when deploying artificial intelligence solutions. Examine vendor selection strategies and the emerging concept of digital nation states that are reshaping the technology landscape. Gain insights into workforce transformation and value creation through AI implementation, with practical guidance on closing the readiness gap between technological advancement and organizational preparedness. The presentation addresses key challenges facing technology leaders as AI touches every aspect of business operations, providing actionable strategies for navigating vendor choices, managing implementation costs, and preparing teams for AI-driven transformation.