The Shadow AI Problem Nobody's Talking About

Explore the critical challenges of scaling AI agents and managing shadow AI implementations in enterprise environments through this 47-minute conference talk featuring Euro Beinat, Global Head of AI and Data Science at Prosus Group, and Mert Öztekin, Chief Technology Officer at Just Eat Takeaway.com. Discover why AI agents face significant hurdles when deployed to millions of users, moving beyond theoretical discussions to examine real-world implementation challenges including tools, user experience design, and the limitations of autonomous systems. Learn about AI transformation challenges across global portfolios, productivity bottlenecks in AI development, and the complexities of developer tool freedom in AI-driven environments. Examine the critical AI alignment bottleneck that organizations face when scaling, explore the true potential and limitations of AI agents in production environments, and understand governance frameworks for managing AI agents at scale. Gain insights into shadow AI governance strategies that address unauthorized AI tool usage within organizations, and discover effective AI budgeting approaches for sustainable growth. Benefit from the combined expertise of leaders who have successfully deployed AI-driven tools, agent-based systems, and generative AI platforms across major technology companies, while building initiatives to strengthen Europe's AI ecosystem and advance personalized user experiences in global platforms.