Overview
Syllabus
Introduction
Leadership
Key Principles
Objective Principles
How crises drive up adrenaline
Psychological safety
How safety is essential
People scrutinize leaders during crises
People are in different emotional and psychological stages
How to go from doubt to confidence
Crisis is an opportunity
Emotional foundation for innovation
How can you be effective when youre physically removed
Coordination
Middle Managers
Do Something
Fight Back Quit
Get the Boss in Touch
Understand the Situation
Understand Performance
Summary
The Principal
Closing
Taught by
Stanford Online