Bringing Mobile Into Your Reliability Picture - How's the App Doing?

This 17-minute conference talk from SREcon25 Americas explores the critical but often overlooked aspect of including mobile app telemetry in your reliability assessment. Presented by Hanson Ho and David Rifkin from Embrace, discover why monitoring only server-side metrics creates significant blind spots in understanding your application's true performance. Learn how to identify issues that occur before network requests are even created, such as poor network connections, device failures, and pre-request context that explains performance variations across regions. Understand why user experience should be the central focus of mobile observability and how to interpret the unique telemetry data from mobile applications. Gain practical insights on addressing gaps in mobile monitoring to build truly reliable applications that satisfy users across all platforms.