Explore a 25-minute conference talk from SREcon24 Americas focusing on Google Maps' shift from server reliability to product reliability. Discover how Google's Site Reliability Engineering team addresses challenges in protecting end-user experiences beyond traditional server-side SLOs. Learn about the impact of client-side issues, such as mobile app rollouts, on critical features and overall product reliability. Gain insights into the team's evolving approach, including solved challenges, valuable lessons, and their vision for the future of product reliability at Google Maps. Understand the importance of holistic reliability practices in large-scale, globally distributed architectures and how they contribute to improved user experiences.