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Explore the evolving role of Site Reliability Engineers (SREs) and software operators in this 35-minute conference talk from SREcon23 Europe/Middle East/Africa. Delve into the shift from direct system management to building and utilizing automation tools and control planes. Examine the dual skillset now required: traditional software and systems expertise for planning and anomaly response, alongside the ability to create and manage automated systems that enhance overall reliability. Investigate the challenges in developing automation that functions as an effective team player and discover potential solutions to improve this critical aspect of modern software operations.
