Beyond Observability - Aligning Technology Performance to Business Outcomes

Explore the concept of "bigger picture observability" in this 21-minute conference talk from SREcon23 Asia/Pacific. Discover how to bridge the gap between business intelligence and traditional observability to create a comprehensive feedback loop. Learn strategies for monitoring business objectives, customer outcomes, and engineering maturity in real-time, alongside technological performance. Gain insights into aligning technology performance with business outcomes, providing organizations with a navigational tool for the complexities of the Digital Age. Understand the importance of extending observability beyond its conventional scope to include crucial business metrics and customer feedback.