Learn about operational modernization in hybrid cloud environments through this 34-minute conference talk from SK TECH SUMMIT 2022. Explore how operations must evolve as environments shift from on-premises to cloud and from infrastructure to service-centric approaches. Gain insights from SK C&C's practical experiences working with SK member companies on cloud-optimized operational modernization. Examine key modern digital enterprise practices including Infrastructure as Code (IaC), Site Reliability Engineering (SRE), Observability, and AIOps while understanding their fundamental operational implications. Benefit from speaker Hong Jang-heon's 20 years of IT experience transitioning from on-premises to cloud environments, as he shares his vision of expanding IT monitoring beyond diagnostics into remediation. The presentation offers valuable perspectives for organizations navigating operational transformation in hybrid cloud settings.