Coursera Flash Sale
40% Off Coursera Plus for 3 Months!
Grab it
Learn about the crucial role of mediators in conflict resolution in this 19-minute educational video from NPTEL-NOC IITM. Explore the responsibilities, skills, and techniques that effective mediators employ to facilitate communication between disputing parties, guide negotiations, and help reach mutually acceptable agreements. Understand how mediators maintain neutrality while creating a constructive environment for dialogue and problem-solving.