Return to Service App - Reset iOS Devices in One Tap with App Preservation

Learn how to completely refresh iOS, iPadOS, tvOS, and visionOS devices in a single tap using Jamf's Return to Service app in this 43-minute conference presentation from JNUC 2025. Discover automated device wipe capabilities with Wi-Fi auto-configuration, app preservation technology that reduces redeployment time from 12 minutes to just 6 minutes, and support for cellular and Ethernet-only devices. Explore how over 1 million device refreshes are happening without IT intervention, eliminating the need for language selection, network setup, or remote management screens. Master the configuration of Wi-Fi profiles for automatic network connection, implement in-app passcode protection for controlled access to reset functionality, and understand cellular-only and Ethernet-only device support options. Examine tvOS Return to Service applications for hospitality and trade show deployments, visionOS support for spatial computing device refreshes, and troubleshooting techniques using in-app status checks for app preservation. Understand how to schedule Return to Service operations with Jamf Routines automation and explore the 15-minute setup process for implementation. Gain insights into upcoming macOS support and learn how to submit feature requests for future development. The presentation includes a comprehensive Q&A session addressing common implementation questions and use cases for IT administrators managing large iOS/iPadOS fleets, healthcare IT teams deploying patient bedside iPads, higher education technology coordinators, hospitality IT managing hotel room Apple TVs, retail organizations with in-store iPad deployments, and trade show coordinators refreshing demo devices.