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YouTube

Mastering Customer Signals in the Experience Economy

Oracle via YouTube

Overview

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Explore how to interpret customer signals and deliver experiences that ensure business longevity in the ever-changing Experience Economy. Delve into Oracle's strategies for helping businesses navigate constant change, including the importance of authenticity, the benefits of a unified platform, and the impact of Redwood design. Discover the concept of the Digital Trifecta and learn from real-world examples, such as Razer's success story. Gain insights into achieving CX unity and adapting to evolving customer expectations in this informative 25-minute session led by Rob Tarkoff.

Syllabus

Intro
Authenticity
Unified Platform
Redwood
Digital Trifecta
Razer
CX Unity

Taught by

Oracle

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