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Discover valuable management insights for small and medium-sized agencies in this 41-minute conference talk from DrupalCon Lille 2023. Learn how to apply successful strategies from fast-growing, billion-dollar businesses to your own agency. Explore key lessons shared by Julie Sheward, SystemSeed Chief Operating Officer, drawing from her experience leading regional and global business operations teams at Thoughtworks. Gain practical knowledge on implementing big business ideas in smaller teams, with insights from SystemSeed CEO Anthony on the challenges and benefits of this approach. Uncover what has worked (and what hasn't) over a six-month period, complete with supporting data. Acquire three actionable "big agency" lessons to implement immediately, understand the mindset of a big agency operations manager, and learn which practices to adopt or avoid as your agency grows. Ideal for owners, CEOs, CTOs, department heads, and managers of small to medium-sized agencies, this talk provides a deeper understanding of big agency success factors and practical tips to streamline your agency's operations and foster growth.
