Overview
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Learn to build a complete AI voice receptionist system using VAPI for the front-end and n8n for the back-end automation in this comprehensive 34-minute tutorial. Discover how to create an intelligent phone system that handles client interactions, manages CRM data, books and updates appointments, transfers calls, answers questions, and maintains detailed call logs and appointment histories. Follow along as the instructor demonstrates the entire no-code setup from scratch, starting with a live demo and progressing through voice AI transparency considerations, system wireframing, VAPI model configuration, and n8n MCP server implementation. Master the integration of seven different n8n workflows that power client lookup, new client registration, appointment scheduling, call handoffs, and knowledge base management. Explore why n8n MCP provides an optimal solution for this automation and learn to implement call summary logging and phone number configuration. The tutorial includes timestamps for easy navigation and provides free templates and resources to help you customize and deploy your own AI receptionist system for any business use case.
Syllabus
00:00 Live Demo
06:00 Voice AI Transparency
06:32 High Level Breakdown & Wireframe
10:33 Vapi Model Configuration
11:49 n8n MCP Tool
13:30 Client Lookup and New Client
15:30 Setting up Vapi to ‘Call’ n8n
18:00 Check Availability and Book Appointment
21:30 Update Appointment and Delete Appointment
23:30 Handoff and Transfer Call
25:33 Knowledge Base Files
27:22 Why n8n MCP?
28:50 Logging Call Summaries
32:13 Setting up Phone Numbers
32:57 Get the FREE Resources
33:35 Want to Master AI Automations?
Taught by
Nate Herk | AI Automation