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Learn to build enterprise-aware AI agents that understand company-specific contexts and workflows in this conference talk by Chau Tran from Glean. Discover how to overcome the limitation of LLMs that, while demonstrating impressive reasoning capabilities, lack the enterprise context of "how things are done at this company" - similar to hiring a brilliant but brand-new employee. Explore the "Workflow Search" paradigm as a solution for creating agents that can balance predictability on common tasks with flexibility on unforeseen tasks. Gain insights from Tran's experience leading technical work on Glean Assistant and semantic search, drawing from their background as a Research Engineer at FAIR within Meta and technical roles at Quora. Recorded at the AI Engineer World's Fair in San Francisco, this 20-minute presentation provides practical approaches for developing AI systems that can effectively operate within specific organizational contexts and procedures.
