Overview
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Explore the foundational principles of human-computer interaction and artificial intelligence in conversational systems through this 41-minute lecture. Examine the key principles that guide effective conversation design between humans and AI systems, understanding how different input and output modalities shape user experiences. Learn about adaptive and personalized conversation techniques that allow AI systems to tailor interactions to individual users' needs and preferences. Discover multimodal interaction techniques that combine voice, text, visual, and other sensory channels to create richer communication experiences. Analyze how cognitive load affects user experience in conversational user interfaces and explore strategies to minimize mental effort required from users. Study various evaluation methods used to assess the effectiveness and usability of conversational systems, including metrics for measuring user satisfaction, task completion, and system performance. Gain insights into future directions in human-AI dialogue, including emerging technologies and research trends that will shape the next generation of conversational interfaces.
Syllabus
HCI and AI in Conversational Systems - Part 1
Taught by
NPTEL-NOC IITM