Hacking Humans - Social Engineering Techniques and How to Protect Against Them

This talk explains techniques used to manipulate people into revealing information or enabling access to critical systems, including pretexting, elicitation, and body language. It also covers personal and corporate ways to guard against social engineering.

Syllabus

Intro
Disclaimer
3 Methodologies
Statistics : Phishing
Statistics : Impersonation
Types of Social Engineer
Why Social Engineering?
Common Attacks
Kevin Mitnick
Frank Abagnale
Charles Ponzi
Social Engineering Techniques
Information Gathering
Questioning Techniques
Funneling
Pretexting vs Elicitation
Manipulation - Fear
Manipulation - Guilt
Manipulation - Foot in the Door
Personal Mitigation Techniques
Corporate Mitigation Techniques