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Learn how to transform a modern SaaS company from AI experimentation to becoming truly AI-first through this 19-minute conference talk from the AI Engineer World's Fair. Discover the real-world challenges of rearchitecting strategy, systems, teams, and incentives to put AI at the heart of business operations while maintaining existing roadmaps and functionality. Explore the innovation dilemma of integrating disruptive AI capabilities without breaking what already works, including how to redefine success metrics, hiring practices, talent development, and handle legal and ethical complexities without slowing down progress. Gain insights into balancing rapid innovation with value delivery, advancing Responsible AI initiatives, elevating internal AI fluency, and engaging with the broader AI ecosystem. Hear candid reflections from Sprout Social's VP of AI, Data, and Data Science Rossella Blatt Vital and Director of Engineering – AI Deepsha Menghani as they share their ongoing journey of evolving from isolated AI feature experiments to an AI-native operating model, offering practical lessons learned from deep inside this transformation process.
