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Overview
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This session introduces SAP Field Service Management, covering market trends, servitization, the end-to-end service process, product capabilities, and customer value.
Syllabus
Welcome & Introduction
Agenda Overview
Dynamics – Challenges and Trends for field service providers
Industry examples on the new trends to Servitization
What is Field Service Management solutions from SAP?
Field Service Management end-to-end process
SAP Product Demo
Why SAP? Customer Value and Reference
SAP Field Service Management Community
Q&A
Taught by
SAP Community
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