Google, IBM & Meta Certificates — All 10,000+ Courses at 40% Off
One annual plan covers every course and certificate on Coursera. 40% off for a limited time.
Get Full Access
Master the art of reading buying signals through body language and emotional intelligence in this 48-minute sales training course. Learn to identify verbal and written buying signals in sales emails and meetings, while developing skills to read nonverbal behavior during face-to-face interactions. Discover the emotional drivers behind purchasing decisions and apply emotional intelligence techniques to navigate objections and build long-term rapport with prospects. Explore how to adapt your sales approach based on each prospect's communication style and emotional state, with practical examples and scenario breakdowns for every stage of the sales process. Gain actionable insights rooted in psychology and communication science to improve your timing, perception, and ability to guide prospects through their decision-making process, ultimately increasing your sales effectiveness and strengthening client relationships.
