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Explore how Royal Bank of Canada transformed its platform engineering approach from traditional operations to a product-centric culture in this 13-minute conference talk. Learn the strategic steps RBC's platform engineering team took to rebrand themselves, establish clear mission and vision statements, develop product roadmaps, and implement success measurements through KPIs and OKRs. Discover how cultural change, strategic storytelling to senior leadership, and treating platforms as products rather than just infrastructure enabled platform engineering at enterprise scale. Gain practical insights into the mindset shifts required for organizations operating critical digital services including online banking, mobile applications, investing tools, and third-party APIs to successfully transition their platform engineering practices while maintaining exceptional reliability and performance standards.
