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This talk by Addy Osmani shares valuable insights from his decade-long experience at Google on building effective engineering teams. Learn how to transform post-incident processes from individual heroics to collaborative team efforts. Discover practical approaches for implementing a comprehensive post-incident framework based on the Howie guide, including techniques for gathering diverse perspectives, facilitating narrative sharing, and effectively distributing learnings across your organization. Explore methods to evolve beyond dreaded template-based post-mortems into dynamic, collaborative reviews that drive meaningful change. The presentation also covers strategies for educating teams on security best practices and creating a culture where incidents become opportunities for improvement rather than just problems to solve.
