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Build the Best Mac Onboarding Experience with Jamf Setup Manager

Jamf via YouTube

Overview

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Learn to create exceptional first-day employee experiences through this 42-minute conference talk from JNUC2025 featuring Mischa van der Bent, Manager of Consulting Engineering at Jamf. Discover how to implement zero-touch and single-touch enrollment workflows that build trust between IT and end users through transparent Mac onboarding processes. Explore Jamf Setup Manager's capabilities for installing applications during the setup assistant before users reach the desktop, and understand the critical differences between machine space and user space configurations for deploying core applications versus personal preferences. Master customizable branding options including banners, icons, backgrounds, and macOS Tahoe's glass UI effects to create professional onboarding experiences. Gain insights into advanced logging techniques using Command+L for event timeline troubleshooting and learn when to use macOS Onboarding versus Setup Manager for different deployment scenarios. Get an exclusive sneak peek at Jamf's upcoming guided desktop setup checklist feature and understand Platform SSO compatibility with Jamf Connect. Watch live demonstrations of both zero-touch enrollment for direct-to-user shipping with automated setup and single-touch IT-driven enrollment with user assignment and identity verification. Perfect for IT teams building employee onboarding workflows, Mac administrators creating white-glove VIP deployments, education IT professionals preparing student and staff device provisioning, regulated industries requiring transparent secure deployments, and consulting engineers implementing Setup Manager solutions for customers.

Syllabus

0:00 Introduction: First Impressions Matter in IT Onboarding
2:22 Enrollment Workflows: What We Want vs What We Get
3:29 Tools for Transparent Onboarding: Setup Manager, macOS Onboarding, DP Notify
4:44 Deployment Strategies: Zero-Touch vs Single-Touch IT-Driven Enrollment
8:44 Live Demo: Zero-Touch Enrollment with Jamf Setup Manager
10:22 Live Demo: Single-Touch Enrollment with User Assignment and Identity Verification
18:02 Machine Space vs User Space: Dock Configuration and Personal Preferences
19:08 Sneak Peek: Guided Desktop Setup Checklist and Welcome Screen Customization
23:04 Setup Manager Features: Logging, Customization Keys, Jamf Concepts Resources
26:25 Q&A: User Assignment Updates, Platform SSO, Dock Policies, Secure Tokens, Department Selection

Taught by

Jamf

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