Build, Buy or Blend? How to Bring Your Best AI Strategy and Sandwich to the Table

This 43-minute Gartner ThinkCast episode explores the critical decision-making process for AI implementation in enterprises. Dive into the strategic considerations of whether to build custom AI solutions, buy existing platforms, or blend approaches for optimal results. Host Karen Stokes Lockhart and Gartner expert Whit Andrews examine the nuances of responsible AI scaling, governance challenges, and how to transform AI hype into tangible business value. Learn about the innovative "AI Tech Sandwich" framework as an alternative to traditional tech stacks, discover how to align AI investments with specific business goals, and understand the importance of creating a balanced AI portfolio. The discussion covers practical examples of successful implementations, addresses common misconceptions, and provides actionable insights for CIOs, strategists, and business leaders navigating the complex AI landscape.

Syllabus

00:00 Intro: Why AI Strategy Matters Now
00:48 Build, Buy or Blend? Defining Your AI Approach
01:38 What "AI Coming from Everywhere" Really Means
03:28 Embedded AI: The Hidden Layer in Your Existing Tools
05:00 BYO-AI: The Risks of Unapproved AI at Work
06:35 AI at the Table: Governance, Sharing and Risk
08:15 Build vs. Blend: What's the Real Difference?
10:15 Governance Gets Personal: AI, Data and Social Impact
12:55 New Rules: Why AI Requires a Rethink of Risk and Trust
15:05 The AI Tech Sandwich vs. the Traditional Tech Stack
18:15 Breaking Down the Layers of the AI Sandwich
22:00 Governance Decisions: What Goes on the Sandwich?
25:00 Use Cases: Aligning Your Sandwich with Business Goals
28:35 How to Customize Your AI Sandwich for Revenue or Cost
31:35 Creating a Balanced AI Portfolio for Long-Term Success
33:50 How to Start: From Cheese Slices to Sandwich Smorgasbord
36:00 Myth-busting: No, You Can't Bring a 3-Star Meal Home Yet
39:00 Final Takeaway: There's No Such Thing as a Bad Sandwich