This course is for current and aspiring business leaders, executives, and IT managers who want a strong grasp of agentic AI—enough to confidently talk tech without writing code themselves. You’ll learn to spot opportunities, evaluate technical feasibility, understand ROI implications including costs like inference and scalability, and maybe even dip your toes into experimenting with no-code or low-code tools.
Overview
Syllabus
- Course Overview
- You're drowning in AI jargon while your teams are already building. This course bridges the gap between technical reality and business decisions.
- TQ: Agentic AI
- Agentic AI goes beyond chatbots and automation. This course shows you how these systems think, act, and collaborate—so you can start building and using them today.
- Is Your Organization Ready?
- Unlike previous tech transformations, you have people already using AI with — and without — permission. Learn to find your hidden AI champions, work with messy data, and fund experimentation wisely.
- Technical Essentials You Need (Minus the Coding)
- Understand what your tech team means by hallucinations, tokens, guardrails, MCP and RAG. Learn enough to spot real opportunities vs expensive mistakes.
- Spotting the Right Problems for Agentic AI
- Where agents shine: adaptive workflows and complex decisions. Where they fail: high-stakes scenarios and simple repetitive tasks. Choose wisely.
- Evaluating Solutions and Talking Tech
- Decode vendor buzzwords, spot "agent washing," and decide whether to build, buy, or partner based on your actual capabilities, not aspirations.
- Ethics, Governance, and Risk in the Real World
- Agents fail fast and at scale. Learn to build systems that fail gracefully, monitor continuously, and maintain human accountability.
- Your Agentic AI Roadmap
- Forget 18-month strategies. Focus on 90-day wins, find one boring problem to solve, and build momentum through small successes that actually ship.
- Project: Agentic Expense Reporting System
- Analyze, debug, and define several enhancements to an AI-powered expense reporting system with multiple agents, tools, and human review.
Taught by
Simon Allardice and Brad Nemer