Overview
Coursera Flash Sale
40% Off Coursera Plus for 3 Months!
Grab it
Learn the exact system used at Microsoft to organize your Outlook inbox and achieve inbox zero in this 13-minute tutorial video. Master the 3-folder system including Action Items for follow-up tasks, Waiting On for tracking responses from others, and Read Later for low-priority messages. Discover practical techniques for prioritizing emails with flags and pins, automating email sorting with Outlook rules, and developing smart habits to maintain a clean inbox. The video covers creating and reordering folders, triaging emails efficiently, setting priorities, tracking pending responses, and establishing automated rules—all demonstrated in both Outlook web and desktop versions. Follow along with clearly marked timestamps to transform your chaotic inbox into a well-organized productivity tool.
Syllabus
00:00 - Introduction
00:23 - Create 3-folder system
02:39 - Reorder folders
03:48 - Triage emails
07:13 - Flag & pin priorities
08:08 - Waiting On
09:37 - Set up rules
12:15 - Wrap up
Taught by
Kevin Stratvert