Coursera Spring Sale
40% Off Coursera Plus Annual!
Grab it
Explore how United Airlines transformed their mission-critical systems management through AWS Unified Operations in this conference presentation from AWS re:Invent 2025. Discover United's journey to enhanced operational resilience using proactive architectural guidance, rapid incident response capabilities, and continuous improvement practices. Learn about the implementation of a new support model that combines context-aware expertise to prevent issues before they occur and accelerate resolution when problems arise. Gain insights into how United Airlines leveraged AWS services to improve their operational reliability while enabling continued innovation across their complex technology landscape. Understand the specific strategies, challenges, and solutions that executives managing similar complex environments can apply to achieve architectural and operational excellence in their own organizations.
