Automation in Copilot Studio - Agent Flows and Computer Use

Explore the agentic era of automation through this 41-minute conference talk from Microsoft Ignite 2025 that demonstrates building comprehensive solutions using agent flows and computer use agents (CUA) in Copilot Studio. Learn to create end-to-end automation across applications, websites, and desktop environments while applying Microsoft's security and governance frameworks. Discover how to orchestrate complex business processes and scale automation solutions confidently, whether you're modernizing existing workflows or piloting new agentic approaches. The session begins with customer success stories from Uber and Virgin Money showcasing AI automation implementations, then covers critical security aspects including credentials management and machine configuration for computer use agents. Examine the new Cloud PC Pool integration with Windows 365 and explore the built-in credential store capabilities in Copilot Studio. Transition into agent flows for enterprise automation, including intelligent approvals and request-for-information actions, before witnessing a practical demonstration of Nationwide insurance claim automation. Conclude with guidance on getting started with Copilot Studio and agent flows, delivered by Microsoft experts Jose Luis Fernandez and Heather Orta-Olmo in this intermediate-level breakout session focused on low-code AI innovation and Copilot agents.