This course aims to cultivate the skills and professional qualities of tour guides for students. It is closely related to the actual job requirements of tour guides, and the course content is divided into four modules: basic module, business module, ability module, and knowledge module. Through the study of this course, you will understand what a tour guide is, become familiar with the responsibilities of a tour guide, and master the basic knowledge of professional ethics and professional qualities that must be matched as a tour guide, and master the professional knowledge required for tour guide leadership. Master the entire workflow of various types of tour guides before, during, and after group reception, and be familiar with the service standards in each reception stage. Master various skills and techniques such as language, explanation, and reception in tour guides, and be able to proficiently apply them. Cultivate the ability to prevent and handle various accidents during the tour guide process.
Master Windows Internals - Kernel Programming, Debugging & Architecture
Free courses from frontend to fullstack and AI
Overview
Coursera Flash Sale
40% Off Coursera Plus for 3 Months!
Grab it
Syllabus
- Experience tour guide positions
- Refine tour guide skills
- Improve tour guide skills
- Experience the positions of tour guide
- Final Exam Paper
Taught by
Guizhou Communication Polytechnic University