AI for the Workplace with Claude

Module 1: Getting Started with Claude AI

• Describe what Claude is, who builds it, and why it is not a search engine
• Understand the context window, how a conversation fills it, and when to start a new one
• Choose between the models and set how much effort goes into an answer
• Compare the plans, and identify where Claude can be reached: browser, desktop app, Chrome, Microsoft 365, and mobile
• Set instructions and turn on Memory, the two cheapest things you can do on day one

Module 2: Prompting Fundamentals and Working with Files

• Apply the five-part prompt: context, task, format, constraints, and examples
• Compare a weak prompt against a strong one and explain why the strong one works
• Work with images, PDFs, spreadsheets, and documents directly in a conversation
• Bring in current information with web search, and know what it does and does not settle
• Recognize the five prompting mistakes that account for most disappointing results

Module 3: Projects: Organizing Ongoing Work

• Explain the problem Projects solve compared with a regular conversation
• Set up a Project using its Instructions and Context panels
• Write Project instructions using a repeatable framework
• Build a knowledge base the Project draws on automatically

Module 4: Artifacts, Skills, and Memory

• Create and edit Artifacts, and know which kinds of output become one
• Build a Skill that carries your voice or a repeatable task, and know when a Skill beats an instruction
• Configure Memory, and understand how it differs from Project context
• Manage your usage so a plan goes further

Module 5: Intermediate Prompting and Advanced Features

• Ask for reasoning you can check, and read it rather than collapsing it
• Break a large task into steps Claude can follow in sequence
• Talk to Claude instead of typing, and know when dictation is the better input
• Let Claude interview you with the "You Ask Me" technique instead of writing the perfect prompt

Module 6: Claude vs. Other AI Tools

• Compare Claude against other major AI tools on the capabilities that matter for professional work
• Apply a practical framework for choosing the right tool for a given task
• Follow the basic rules for protecting sensitive information in any AI tool

Module 7: Claude Cowork

• Place Cowork as one of three ways to work in the app you already have, rather than a separate product to install
• Describe the kind of work Cowork is for, and how it differs from Chat
• Explain where a Cowork session actually runs, and what the desktop app is still needed for
• Run a first Cowork task that reads and writes real files