Develop and apply a personalized Claude workflow to simplify law enforcement and public safety documentation, analysis, and communication while upholding professional judgment, data sensitivity, and appropriate AI use boundaries.
Overview
Syllabus
Module 1: Getting Started with Claude AI
- Explain how Claude works in plain language and identify the model tiers, plans, and interface
- Understand the context window, how Claude processes information, and when to start new conversations
- Practice your first Claude conversation using a law enforcement-specific prompt
- Identify what Claude does well, what it doesn’t, and when human judgment is essential
Module 2: Prompting Fundamentals
- Apply the five-part prompt framework: context, task, format, constraints, and examples
- Write effective prompts across five use cases: writing, summarization, analysis, research, and creative problem-solving
- Recognize and fix common prompting mistakes that produce vague or unusable output
- Practice prompting with law enforcement scenarios: improving an incident report narrative, summarizing a multi-page case file, and drafting a community safety bulletin
Module 3: Working with Files & Documents
- Upload and analyze images, PDFs, spreadsheets, and documents directly in Claude
- Use Claude to extract, compare, and summarize information from uploaded files
- Work with law enforcement-specific file types: incident reports, case summaries, crime statistics exports, policy manuals, and training documents
- Complete a hands-on document analysis exercise using provided public safety sample files
Module 4: Projects & Knowledge Bases
- Explain how Projects use custom instructions and knowledge bases to organize ongoing work
- Write effective Project instructions that encode your role, audience, format preferences, and rules
- Upload reference documents and understand how RAG retrieves relevant content
- Create a law enforcement Project for a policy revision or training development initiative using provided sample files and templates
Module 5: Artifacts, Styles, Memory & Usage Management
- Create reusable deliverables with Artifacts and edit them directly or through conversation
- Build custom Styles that match your professional communication voice
- Configure Memory to retain key context about you and your work across conversations
- Apply usage management techniques to extend your plan value