What you'll learn:
- Understand M365 architecture, roles, and responsibilities
- Navigate and customize the Microsoft 365 Admin Center
- Manage users, security groups, and roles in Microsoft Entra ID
- Assign and manage Microsoft 365 licenses and subscriptions
- Configure Exchange Online mailboxes, shared mailboxes, and distribution groups
- Set up and troubleshoot mail flow rules and message tracing
- Implement anti-spam, anti-phishing, and compliance policies
- Automate mailbox and group management with PowerShell
- Apply retention policies, litigation hold, and quarantine settings
This comprehensive, hands-on course is designed to help IT professionals master Microsoft 365 (M365) administration — focusing on Exchange Online, Microsoft Entra ID (formerly Azure AD), PowerShell automation, mail flow, and security best practices.
You’ll begin by building a strong foundation in Microsoft 365 fundamentals and quickly progress into managing users, licenses, groups, and complex mail flow scenarios. Through practical demonstrations and real-world tasks, you’ll also gain confidence working with PowerShell to automate tasks and enforce security compliance.
Each module is broken down into bite-sized lessons with real admin center walkthroughs and command-line practice so you can learn at your own pace and apply these skills on the job.
By the end of this course, you will be able to:
Understand M365 architecture, roles, and responsibilities
Navigate and customize the Microsoft 365 Admin Center
Manage users, security groups, and roles in Microsoft Entra ID
Assign and manage Microsoft 365 licenses and subscriptions
Configure Exchange Online mailboxes, shared mailboxes, and distribution groups
Set up and troubleshoot mail flow rules and message tracing
Implement anti-spam, anti-phishing, and compliance policies
Automate mailbox and group management with PowerShell
Apply retention policies, litigation hold, and quarantine settings
Manage mobile device access and mailbox security configurations
Use PowerShell to streamline real-world admin tasks efficiently
Tools Covered
Microsoft 365 Admin Center
Exchange Admin Center (EAC)
Microsoft Entra ID (Azure AD)
Microsoft PowerShell for M365
Exchange Online Protection (EOP)
