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Udemy

IT Support Technical Skills Bootcamp

via Udemy

Overview

Hands-on Technical skills for IT Support Professionals

What you'll learn:
  • Gain skills required to succeed in an entry-level IT job
  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
  • Learn how to manage Windows 10, Active Directory, Office 365 and other IT support skills
  • Apply your skills with hands-on projects and build a portfolio that showcases your job readiness to potential employers
  • Sample resume and interview resources

The training bootcamp is aimed at IT professionals or those seeking to enter the industry. This training focuses on the practical aspects of technical support jobs.

After completing all parts of this training, students can apply to enter ITsupport roles with confidence.

By completing the tasks, you will improve your practical skills in supporting, installing, configuring, and maintaining Operating Systems, maintaining Microsoft Windows and troubleshooting Microsoft Windows and networks, managing users, workstations and shared resources, security, and implementing operational procedures.

The full training will cover:

Windows services, operating system installations, web servers, remote access services, file & print services, user account management, OU's, Active Directory management, GPOs, disk management, patch management, and performance monitoring.

What is Jobskillshare Training?

Our Managed Learning blends online on-demand video lectures with hands-on practice labs. Reinforce your knowledge by accessing REAL equipment online with no restrictions and full administrator privileges in real-time.

Jobskillshare collaborates with industry leaders to provide the most hands-on IT training using TestOut and real-live practice labs. This unique approach allows students to gain valuable experience by developing real-world IT skills. Students can practice IT skills in a realistic environment without expensive equipment by simulating hardware, software, operating systems, and entire network environments.

Syllabus

  • Introduction to the Bootcamp Training (Recorded)
  • Live Recording: Training Concept, VMware Basics, Server and Client (Learning)
  • Active Directory and Group Policy Training
  • Inventory, Asset Management Systems
  • Software Installation and Software Deployment skills
  • Office 365 Administration for IT Support
  • Azure Management Skills for IT Support
  • Modern desktop management skills for IT support
  • Ticketing Systems Training for IT Support
  • CMD Training for IT Support Professionals
  • Hardware Technical Skills for IT Support roles
  • Applying and searching jobs
  • IT Support Interview Preparation

Taught by

Jobskillshare Community

Reviews

4.6 rating at Udemy based on 5131 ratings

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