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Udemy

Certificate Course in Aviation Management- Ground/Cabin Crew

via Udemy

Overview

Corporate Grooming, Interview Skills, Effective Communication training, Customer Relationship Management- CRM and Quiz .

What you'll learn:
  • Aviation Management- Governing Authorities, Ramp/ Cabin/ Apron/ Passenger/ Terminal Handling, AVSEC, Cargo, Dangerous Goods Regulations/ Threats Challenges
  • / Phases of Flights/ ATC/ Interiors and Exteriors of Aircrafts/ Runway length/ Orientations/ Designators/ Lights/ Visual Aids and Markings/ Taxiways and Apron
  • Please note that the certification will be from Udemy and not directly from Essence Learning
  • Please note that the certification will be from Udemy and not directly from Essence Learning

A Student will demonstrate:

  • Extensive knowledge about Cargo, Ramp, Terminal, Dangerous Goods Regulations, Aviation safety, fleet management, Ground handling/ Inflight, Regulatory management and more

  • Equipped with skills and Knowledge that are required to fulfill the role of an Executive/ Manager in the Aviation industry.

  • Performs work activities effectively and efficiently to the standards expected in the operations required in the Aviation industry/hospitality sectors.

  • Analyses situation, identifies problems, formulates solutions and implements corrective and/or mitigating measures and action management into service operations.

  • Demonstrate the ability to develop, examine, question, and explore perspectives or alternatives to problems in day today operations.

Airport Ground Handling and Inflight Operations- Terminal/ Ramp/ Aircraft Exteriors and Interiors/ Cabin and Catering/ Passenger handling and services both inflight and on ground/ Cabin Emergencies, threats and challenges- Bomb Threat/ Hijack, announcements, First Aid, Cabin preparation for take off/ cruise and landing. Aviation Law, Finance and Insurance/ Governing Bodies. Various Powered and Non Powered Equipments used in Terminal - Ramp operations/ marshaling and signals/ Runway Airside lightings . Ground Handling Agencies/ Operators worldwide. A brief on the process of operations- After aircraft Landing, Taxing, Marshaling, Parking, Push back, Taxing, take off. A brief on the equipments like tow bars, push back trucks, baggage loaders, dollies, Ground Power Unit, chocks and tripod jacks etc.

Complimentary Corporate Grooming, Interview Skills, Body language, Effective Communication training, Customer Relationship Management- CRM and over 1000 Quiz included .

Syllabus

  • Introduction
  • Airside Markings, Designators, Lights
  • GROUND HANDLING AVIATION TERMS AND ABBREVIATIONS D.G.C.A AND IT’S FUNCTIONS ATC
  • GROUND HANDLING CONTINUED.... PROCESS FLOW WORK CHART FOR GROUND SERVICES
  • Air Transport Safety and Security, Dangerous Goods
  • IMMIGRATION & CUSTOMS – DEPARTURE
  • AIRCRAFT FAMILIARIZATION AIRCRAFT EXTERIORS PHASES OF FLIGHT AIRCRAFT LIGHTS USE
  • BAGGAGE TRACING ROUTING OF THE PASSENGER WITH BAGGAGE
  • FIRE FIGHTING- Basic Chemistry of Fire:
  • Ground handling operations: a technical perspective- RAMP SERVICES/ EQUIPMENTS
  • IMPORTANT LABELS/SIGNS/ AIRPORT CODES/ COUNTRIES CAPITALS
  • Financial, Safety Management/ Route Planning / Airport Planning, Development
  • Aviation law and Insurance
  • Ramp Rules and Regulations
  • Cabin/ Inflight Crew
  • Corporate Grooming
  • Quiz
  • Effective communication Skills
  • Interview Skills
  • Understanding Body language
  • Customer Relationship Management- CRM
  • Overall Quiz Sample
  • IATA Guidelines- Reconnecting the World during COVID

Taught by

Essence Learning

Reviews

4.1 rating at Udemy based on 352 ratings

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