What you'll learn:
- Understand generative AI fundamentals and how Microsoft 365 Copilot works in business
- Set up and manage Microsoft 365 Copilot and related admin settings
- Create and configure Copilot agents using natural language, configuration options, and templates
- Differentiate between chat experiences and agent experiences in Copilot
- Use Microsoft 365 Copilot effectively in Excel, Word, and PowerPoint
- Apply prompt engineering techniques and best practices to improve AI responses
- Understand how context and grounding influence Copilot outputs
- Learn how Copilot ensures data security, privacy, and compliance
- Identify generative AI risks and apply verification and mitigation strategies
- Prepare confidently for the Microsoft AB-730: AI Business Professional certification exam
Artificial Intelligence is becoming a core skill for every business professional, and Microsoft 365 Copilot is Microsoft’s AI solution designed to bring generative AI into everyday work.
This course is a complete and exam-aligned guide for the Microsoft AB-730: AI Business Professional certification. It focuses on helping you understand how generative AI works in a business context and how to use Microsoft 365 Copilot responsibly, securely, and effectively.
You’ll start with the fundamentals of generative AI and Microsoft 365 Copilot, including account setup and key concepts that explain how Copilot generates responses. You’ll then explore how to create and manage Copilot agents, interact with them, and use built-in templates to solve real business problems.
The course also demonstrates how Microsoft 365 Copilot enhances productivity across Excel, Word, and PowerPoint, showing practical examples of data analysis, content creation, and presentation building.
A strong emphasis is placed on prompt engineering, helping you understand how to write effective prompts and why Copilot responses change based on context and grounding.
Finally, the course dives deep into trust, security, Responsible AI, and data protection practices—key areas of the AB-730 exam. You’ll learn about common generative AI risks, verification techniques, sensitive data handling, and how organizational policies restrict AI outputs.
This course is designed to help you pass the AB-730 exam with confidence while also giving you practical skills to apply Microsoft 365 Copilot safely and effectively in real business environments.
