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Trailhead

Manage Your Projects as a Salesforce Admin

Salesforce via Trailhead

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Overview

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Add project management skills to your admin toolkit.
  • Learn from Walden University how project management methodologies are put into practices.
  • Learn from Walden University how to manage scope, schedule, and risk in your projects.
  • Discover how Salesforce became agile and revolutionized product development.
  • Increase efficiency and alignment by mapping processes.
  • Discover two workflows that Salesforce teams use for agile development.
  • Develop a rollout strategy to help your company do more with the Salesforce mobile app.

Syllabus

  • Project Management Essentials
    • Get to Know Project Management Fundamentals
    • Explore Project Management Methodologies
    • Use Agile for Non-Software Projects
    • Deliver Value Through Project Management
  • Best Practices for Project Management
    • Gather Requirements
    • Plan the Activities, Schedule, and Cost
    • Manage Risk
    • Manage Project Performance
  • Salesforce Agile Basics
    • Understand Why Salesforce Adopted Agile
    • Learn the Basics of Agile
    • Learn to Use Lean Principles
  • Business Process Mapping
    • Understand the Value of Business Analysis
    • Understand Universal Process Notation
    • Create a Business Process Map
    • See Business Process Mapping in Practice
  • Scrum and Kanban at Salesforce
    • Learn About Scrum
    • Learn the Elements of the Scrum Workflow
    • Implement Scrum
    • Learn About Kanban
    • Choose the Best Workflow
  • Salesforce Mobile App Rollout
    • Get Started with Your Salesforce App Rollout
    • Craft Your Rollout Strategy
    • Become a Mobile Expert and Evangelist
    • Test Your Mobile Customizations
    • Plan Your Rollout
    • Communicate the Rollout to Your Company
    • Roll Out the Salesforce App to Your Users

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