Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

The Great Courses Plus

Effective Communication Skills

via The Great Courses Plus

Go to class Write review
Corporate Finance Institute Ad

Finance Certifications Goldman Sachs and Amazon Teams Trust

Learn More → Coursera Ad

AI, Data Science & Cloud Certificates from Google, IBM & Meta

Learn More →

Overview

Google, IBM & Meta Certificates – 40% Off
One Coursera Plus subscription covers most Professional Certificates on Coursera.
Unlock All Certificates
Learn how you can improve the way you communicate with others-especially by overcoming the psychological and biological hard-wiring that gets in the way.

Syllabus

  • 01: The Magic of Everyday Communication
  • 02: The Complex Layers of Face-to-Face Talk
  • 03: The Social Context That Shapes Our Talk
  • 04: The Operations of the Cognitive Unconscious
  • 05: The Conscious Mind in Perception
  • 06: The Conscious Mind in Using Language
  • 07: The Conscious Mind and Emotion
  • 08: The Development of Our Sense of Self
  • 09: Self, Attachment, and Self-Esteem
  • 10: Protecting the Self in Face-to-Face Talk
  • 11: Conscious Self-Talk and Self-Management
  • 12: Challenges to Effective Communication
  • 13: Talking to Connect and Build Relationships
  • 14: Differences, Disagreement, and Control Talk
  • 15: Commands, Accusations, and Blame
  • 16: Healing Relationships with Dialogue Talk
  • 17: Focus on the Other-The Heart of Dialogue
  • 18: Assertive Dialogue to Manage Disagreement
  • 19: Compassionate Confrontation
  • 20: Communication, Gender, and Culture
  • 21: Talking Our Way to Lasting Relationships
  • 22: Leadership, Appreciation, and Productivity
  • 23: Dialogue and Appreciation-Engaged Employees
  • 24: Dialogue-Ethical Choices behind Our Talk
  • By This Professor

Taught by

Dalton Kehoe

Reviews

4.2 rating at The Great Courses Plus based on 126 ratings

Start your review of Effective Communication Skills

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.