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Indian Institute of Management Bangalore

Engage @Work: The Social Media Playbook for Culture & Performance

Indian Institute of Management Bangalore via Swayam

Overview

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This course explores the pivotal role of social media in enhancing employee engagement, driving business outcomes, and creating a positive work culture. Through a blend of theoretical foundations and practical applications, participants will gain insights into how social media can be leveraged to communicate effectively, recognize employee achievements, and promote collaboration and teamwork. Social media plays a multifaceted role in employee engagement, serving as a platform for internal communication, employee advocacy, and feedback mechanisms. By utilizing social media tools, organizations can create a sense of community, encourage employee participation, and build a strong employer brand. This course will delve into the various ways social media can be used to enhance employee engagement, including: Internal communication and collaboration, Employee recognition and rewards, Employer branding and talent attraction and Feedback and sentiment analysis. The importance of social media in employee engagement cannot be overstated. By harnessing the power of social media, organizations can improve employee satisfaction, reduce turnover rates, and drive business success. As organizations continue to navigate the complexities of a multigenerational workforce, understanding the role of social media in employee engagement is crucial for creating a thriving work environment. This course will equip participants with the knowledge and skills necessary to develop effective social media strategies that enhance employee engagement, drive business outcomes, and foster a positive work culture, ultimately leading to improved organizational performance and success. By the end of this course, participants will be able to design and implement social media-driven employee engagement initiatives that yield tangible results.

Syllabus

Week 1: Introduction to Social Media and Employee Engagement

Week 2: Social Media in the Workplace

Week 3: Social Media Strategies for Employee Engagement

Week 4: Employee Advocacy and Brand Ambassadors

Week 5: Measuring Employee Engagement through Social Media

Week 6: Employee Recognition and Rewards

Taught by

Dr. Ashu

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