Advance Course in Organizational Behavior

Week 1: Introduction to Organizational Behavior: Definition, Functions and roles of a manager-interpersonal, informational, and decisional roles; Management skills- technical, human, and conceptual skills; Applications- workplace diversity, employee well-being at work, positive work environment, ethical behavior
Week 2:Diversity in Organizations: Factors determining diversity in organizations- demographic characteristics, discrimination, biographical characteristics, ability-intellectual and physical abilities; Levels of diversity-surface-level and deep-level diversity; Implementing diversity and management strategies- selecting, developing, and retaining diverse employees in groups, expatriate adjustment, and effective diversity programs
Week 3:Personality: Meaning and determinants of personality-role of heredity and environment; Personality framework-The Myers-Briggs Type Indicator(MBTI), The Big Five Personality Model, the Dark Triad(Machiavellianism, Narcissism, and Psychopathy); Attributes of personality- Core Self-Evaluations, Self-monitoring, Proactive Personality; Personality and situations-Situation Strength Theory and Trait activation Theory; Shaping behavior through learning-Classical and Instrumental Conditioning, Reinforcement and schedules of reinforcement, Behavior Modification
Week 4:Emotions and Moods: Meaning, definition and the basic emotions-affect, emotions and moods, types and sources of emotions and moods- moral emotions, positive and negative affect, positive offset; Emotional labour- felt and displayed emotions, surface and deep acting; Emotional dissonance and Emotional intelligence; Affective events theory of emotion; Emotional regulation and techniques-emotional suppression, cognitive reappraisal, social sharing or venting, mindfulness, stress resiliency; Application of emotions in organizations-selection process, decision-making, creativity, motivation, leadership, negotiation, customer service, work-life satisfaction, deviant workplace behaviors
Week 5:Motivation: Definition-need, drives and motive; Contemporary theories of motivation- self determination theory(SDT), goal–setting theory; self-efficacy theory; Application- job characteristics model(JCM),job-redesign and alternative work arrangements-flextime, job sharing, telecommuting, employee involvement, reward pay system; flexible benefits and employee recognition programs
Week 6:Group Leadership: Conceptualizing leadership; Leadership styles- autocratic, democratic and laissez-faire style; Contemporary theories of leadership- leader-member exchange, charismaticlLeadership,transactional and transformational leadership;responsible leadership- servant leadership style and Mmntoring; Evolving perspectives on Indian leadership- the Pioneering-Innovative Style and the Nurturant Task model of leadership
Week 7:Group Behavior: Defining and Classifying groups- primary and secondary groups, in-group and out-groups, task and command groups, formal and informal groups;Theories explaining why people join groups- propinquity, exchange, balance, and homan’s theory; Stages of group development and supporting theories- Tubb’s System Model and the Punctuated-Equilibrium Model; Group Properties-norms, status, cohesiveness and diversity; groupthink, groupshift, social loafing and facilitation; Group Decision-making Techniques brainstorming and nominal group technique(NGT)
Week 8:Communication: Process and functions; Formal and Informal communication, Patterns of communication-verbal(phonetics and semantics) and non-verbal(paralanguage, kinesthetics, proxemics, chronemics, haptics); Communication network- wheel, circular, Y-network and All-channel network; Directions of communication- downward, upward and lateral communication; Rumors and its types- pipe dreams, bogie rumors, wedge drivers, home stretchers; Barriers to effective communication- Semantic barrier, selective perception, information overload; grapevine; Sociometry
Week 9:Conflicting Behavior: Meaning, Stages-latent, felt, manifest and conflict aftermath; Sources of conflict-functional, dysfunctional and personal conflict; Loci of conflict, intergroup and intragroup conflict;Conflict resolution strategies, collaborating, avoiding, accommodating, compromising, alternative dispute resolutions(arbitration, mediation, negotiation); Impression Management- Phenomena of Impression Management-primacy, recency, additive effect; Tactics of impression management- ingratiation, intimidation, self handicapping, flattery, slime effect, self-enhancements
Week 10:Organizational Justice, Ethics and Corporate Social Responsibility(CSR): Meaning and theoretical assumption to organizational justice-equity theory; Forms of organizational justice-distributive, procedural, and interactional justice; Antecedents and outcomes of perception of justice; Ethical behavior in organizations- difference between morals and ethics; Basic elements of ethics-ethical code, ethics training, availability of ethical situational advice and confidential reporting systems; Approaches to global ethics ethics- ethical relativism and ethical imperialism; Factors promoting ethical behavior-code of ethics, ethics training, ethics audit; Corporate Social Responsibility-meaning and its types- philanthropic, ethical, legal, and financial responsibilities; Contemporary notion to CSR-the tripple bottom line; Forms of socially responsible behavior-philanthropic,ethical,legal,and financial responsibilities; the virtuous circle- environmental sustainability, human capital enhancement, community involvement, ethical marketing
Week 11:Organizational Change and Development: Focus on change- role of technology, economic shocks, intense competition, social trends, and world politics; Planned change and change agents; Overcoming resistance to change- communication, participation, building support and commitment, developing positive relationships, implementing changes fairly, manipulation and cooptation; Approaches to managing change-Lewin’s three-step model of change process, Kotter’s Eight-step Plan and Action Research; Organizational development-meaning and techniques-sensitivity training, survey feedback, process consultation, team building, intergroup development, appreciative inquiry, creating learning organization and wellness programs; Transactional Analysis(TA)-Ego states -the Parent-Adult-Child model of TA, Elements of TA-Transactions-complimentary, crossed and ulterior transaction, Strokes, Life scripts
Week 12:Positive Organizational Scholarship(POS): Definition, Principles of POS, Scope of POS- Organizational Resilience-Stress Resilience, Work engagement and Empowerment; Psychological Capital(PSYCAP), Meaning in work; Virtuousness at work- Amplifying and buffering attributes of virtuousness, Character, Strengths and Virtues(CSV)(wisdom, courage, humanity, justice, temperance, and transcendence); Spirituality at workplace; Appreciative Inquiry; Mindfulness at work; Well-being at work-Hedonic and Eudaimonic well-being; Subjective well-being; the PERMA model of well-being-Positivity, Engagement, Relationships, Meaning, Achievement, and Vitality