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This course explains how to position SAP Customer Experience solutions within the SAP Business Suite context.
Overview
Syllabus
- Connecting SAP Customer Experience to End-to-End Processes
- Exploring the End-to-End Overview of SAP Customer Experience
- Analyzing SAP Customer Experience with Sub-Business Processes and Dependencies
- Showcasing the End-to-End Capabilities for the CRO with SAP Business Suite
- Summarizing Key Products of SAP CX
- Explaining Business Value Drivers and Benefits
- Connecting SAP Customer Experience to End-to-End Processes
- Integrating the Value of the SAP Business Suite with SAP Customer Experience
- Embracing the Cloud Mindset to Unlock the Potential of Cloud-Based ERP Solutions
- Introducing the Importance of SAP Industries
- Unlocking Better Insights by Combining SAP Applications with SAP Business Data Cloud
- Maximizing the Value by Pairing SAP Customer Experience with SAP Business Technology Platform
- Unlocking Synergies by Combining SAP Customer Experience with SAP Sustainability
- Unlocking Synergies by Combining SAP Applications with SAP Signavio, SAP LeanIX, and WalkMe
- Integrating the Value of the SAP Business Suite with SAP Customer Experience
