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SAP Learning

Performing Basic Customizing for Service in SAP S/4HANA and SAP S/4HANA Cloud Private Edition

via SAP Learning

Overview

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This course will introduce you to the basic configuration settings required for:

  • SAP S/4HANA Service Processing

It is based on SAP S/4HANA 2023 FPS02 / SAP S/4HANA Cloud Private Edition 2023 FPS02.

Syllabus

  • Introducing Service Processing in SAP S/4HANA and Learning its Process Steps
    • Demonstrating a Service Process in SAP S/4HANA
  • Learning the General Configuration of Service Processing
    • Configuring a Transaction Type
    • Configuring an Item Category
    • Configuring Item Category Determination
    • Configuring Copying Control for Business Transactions
    • Configuring the Integration with Controlling in SAP S/4HANA
    • Configuring the Integration with the Cross-Application Time Sheet (CATS)
    • Configuring Pricing for Service Transactions
    • Configuring More Basic Settings for Business Transactions
  • Configuring an On-Site Service Process
    • Creating a Service and a Response Profile
    • Configuring Service Requests
    • Configuring Service Order Quotations and Service Orders
    • Configuring the Integration Between Service Transactions and Logistical Processing in SAP S/4HANA
    • Configuring Service Confirmations
    • Configuring Service Billing
    • Configuring the Service with Advanced Execution Scenario
  • Configuring In-House Service
    • Processing an In-House Service
    • Learning the Configuration of In-House Service
  • Configuring Service Contracts
  • Appendix: Understanding the Technical Architecture and the Configuration of the User Interface
    • Outlining the Architecture Behind SAP S/4HANA Service
    • Configuring the User Interface

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