Professional Public Speaking

There’s a lot of information out there about why it’s important to have a great company culture, but there are few people telling you how to actually achieve it. As a leader or HR manager, you may feel like you're throwing things at the wall to see what will stick, and wasting a lot of time and employee patience in the process. In this course, you'll get a clear, step-by-step process for taking control of your company culture. Instructor Katrina Ghazarian is the CEO of Gameday HR and a veteran at creating engaging and efficient company cultures. She'll walk you through the unique and vital role employee engagement plays in company culture, and correct any associated myths you may have heard. you'll also learn how to measure engagement using a company climate survey, along with how to build that survey and administer it effectively. Finally, you'll get concrete strategies for how to start immediately and implement your findings over the next ninety days and beyond.

Think about the most powerful conversation you've ever had with someone else. Things were likely flowing, and you probably left the conversation feeling energized and excited about what you'd just discussed. In this course, communications expert Betsy Butterick shares her tips and tricks for how you can have more of these conversations. Betsy first reviews the fundamentals of a great conversation and gives you the basic tools to navigate its progression. She then provides specific tactics you can apply that can make a big difference in the effectiveness of your conversation. She goes on to explore how you can progress the conversation by asking questions, leaving room for dialogue, and even allowing for disagreement! Betsy closes by covering how you can effectively ask someone else for something without coming across as burdensome, and gives her tips for expressing meaningful gratitude to your conversation partners. You'll finish this course feeling excited and empowered to start having better conversations.