Learn to identify, prevent, and address workplace violence through comprehensive risk assessment and policy development. Define workplace harassment and understand the psychology of workplace bullies while developing strategies to avoid hiring potentially problematic individuals. Create effective risk assessment protocols and establish procedures for handling violent incidents when they occur. Explore the social and business responsibilities organizations have in maintaining safe work environments and develop relevant policies and procedures that protect employees. Master the investigation process for workplace violence complaints, including proper documentation, interviewing techniques, and follow-up procedures to ensure thorough and fair resolution of incidents.
Overview
Syllabus
- Define workplace harassment
- Understand bullies, and how to avoid hiring them
- Create a risk assessment, and understand how to handle violence
- Recognize social and business responsibility
- Develop relevant policies and procedures
- Learn how to investigate complaints
Taught by
ECA Online