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OpenLearning

What is my body language saying?

via OpenLearning

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Overview

Mode of delivery

  • Online/self-paced

WSU CONTINUING PROFESSIONAL DEVELOPMENT FOR FINANCIAL ADVISORS

This CPD program contains content which will enhance knowledge and skills within theClient Care and PracticeCPD activity area inorder to meet obligations under theCorporations (Relevant Providers Continuing Professional Standard) Determination (Amendment) 2020

What is CPD?

CPD is the intentional maintenance and development of the knowledge and skills needed to perform ina professional context.Under the Corporations Act 2017 (the Act) all individuals identified as a ‘relevant provider’ must meetthe requirements for continuing professional development set by the Standards Body (s 921B(5)).

Additionally, it is an obligation under the Financial Planners and Advisers Code of Ethics 2019 that financial advisers must develop,maintain and apply a high level of relevant knowledge and skills (Standard 10).

Syllabus

  • Appreciate the great importance of body language in communicating with others
  • Identify how a wide range of physical cues can either strengthen or weaken the message you wish to convey
  • Understand gender and cultural differences in body language and the common mistakes people frequently make when interpreting physical cues
  • Identify how the advice you give protects consumers

Taught by

Western Sydney University

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